FAQ

1. Do you ship internationally?
No, we currently only ship within the U.S.

2. Do you charge for shipping?
No, shipping is free on all orders.

3. How long does delivery take?
2–5 business days after processing.

4. How do I track my order?
A tracking number will be emailed once your package is shipped.

5. What is your return policy?
Items can be returned within 30 days if unused and in original condition.

6. Do you accept exchanges?
We do not process direct exchanges. Please return your item and place a new order.

7. What if my product is damaged?
Email us with photos within 7 days, and we will resolve it with a replacement or refund.

8. Which payment methods are accepted?
All major credit cards and secure online payment options.

9. Can I cancel an order?
Yes, if requested before the order has shipped.

10. How do I contact customer service?
By email at contact@glassandfilmstudio.shop or phone (330)-877-1607.